Privacy & Cookie Policy

What we collect

We may collect the following information:

• Your name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to information surveys and consultations

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our services
• We may send out promotional emails and newsletters about services that we think you may find interesting using the email address you have provided

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in to place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Eclipse Cleaning uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Eclipse Cleaning visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies. For more information about cookies visit www.aboutcookies.org.uk

Third party cookies

We sometimes embed photos, videos or tweets from websites such as YouTube and twitter. Pages with this embedded content may present cookies from these websites. Similarly, if you use a share button on our website, a cookie may be set by the service you have chosen to share content through. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to Eclipse Cleaning Contractors Limited using your personal information for direct marketing purposes, you may change your mind at any time by writing to Eclipse Cleaning Contractors Limited, 3 Sayers Road, Bishopstoke, Eastleigh, So50 6GY or emailing ben@eclipse-cleaning.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotion information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to: Eclipse Cleaning Contractors Limited, 3 Sayers Road, Bishopstoke, Eastleigh, So50 6GY.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.